How to clean your hearing aid
Daily cleaning keeps your aid working well. Oticon's guide shows you exactly what to do.
Open Oticon cleaning guide ↗Trusted hearing care in Harare
Hearing aid care made simple
John Evans Hearing Aid Consultants fits, repairs, and supports Oticon hearing aids in Harare. Clear guidance. Easy contact. Quick access to help guides and directions.
Authorised Oticon clinic
Oticon hearing aids
Supplied, fitted and serviced here
We work exclusively with Oticon products - from initial fitting through repairs, dome replacements, and ongoing aftercare.
Browse Oticon Products ↗Services
What we do at the clinic
Simple, professional hearing care for all patients
Hearing Tests
Thorough assessments to understand your hearing needs and recommend the right aid.
Hearing Aid Fittings
Professional Oticon fittings with adjustment and follow-up to get the sound right for you.
Cleaning & Maintenance
Routine cleaning, dome and filter replacement, and full maintenance checks.
Follow-Up Support
Aftercare appointments to fine-tune your hearing aid and resolve any issues.
Products
Oticon hearing aids, exclusively
We supply, fit, and repair Oticon hearing aids only. Browse the full range on the official Oticon website, then contact us to arrange a test and fitting.
We specialise exclusively in Oticon hearing aids for supply, support, and repairs.
Browse Oticon products
View the latest Oticon models, styles, and features on the official Oticon website. We can advise on the best option for your hearing needs when you visit.
View Oticon Products ↗Already have an Oticon aid?
If you need repairs, a dome change, cleaning, or a follow-up appointment, contact the clinic and we'll sort you out quickly.
Contact the ClinicHelp Guides
Practical help for your hearing aid
Each guide below links directly to the official Oticon support pages - with clear step-by-step instructions for you.
How to replace a dome
A step-by-step guide on safely removing and fitting a new dome on your Oticon aid.
Open dome replacement guide ↗Replace a wax filter
Blocked wax filters cause weak sound. Oticon's video shows how to change yours at home.
Open wax filter guide ↗Download the app
Using the app, you can adjust the volume of your hearing aids independently and switch between listening programs
Download ↗When to come in
If your aid is damaged, won't charge, or the self-checks below don't help - contact us.
Contact the clinic →Quick self-check
Try these steps first
1
Check that the hearing aid is switched on.
2
Check whether it is charged or needs a battery change.
3
Look for wax blocking the dome or tubing - clean if needed.
4
Remove and refit the aid to make sure it is sitting correctly.
5
Still not working? Contact us.
Oticon support centre
More help online
Oticon's official support site has troubleshooting guides, and care tips for all their hearing aid models.
Visit Oticon Support ↗Directions
Find the clinic
We are located in central Harare. Tap below to open Google Maps for turn-by-turn directions.
Clinic Address
20 Josiah Tongogara Street
Harare, Zimbabwe
Phone: +263 242 705 143
WhatsApp: +263 77 433 6275
Email: jevans@mweb.co.zw